Privacy policy

At Orion Financial Services (hereinafter referred to as "we," "us," or "our"), we value your privacy. We ensure that your personal data is handled securely. In this privacy policy, we explain how we handle your personal data when you use our website, mortgage advice services, and related services.

1. What data do we collect?

We collect the following types of data:

• Personal data: such as your name, address, email address, phone number, and date of birth.
• Financial data: such as information about your income, expenses, debts, assets, and other data we need to advise you on mortgages.
• Property data: such as information about the property you wish to buy or renovate, including the address and value of the property.
• Communication data: such as emails, phone calls, or messages via our contact form.

2. Why do we collect this data?

We use your data for various purposes, including:

• Providing mortgage advice and finding the right mortgage for you.
• Applying for a mortgage or reviewing an existing mortgage.
• Offering additional financial products such as insurance.
• Administrative tasks such as processing payments and maintaining your file.
• Answering your questions and requests.
• Providing information about our services or offers (if you have given your consent).

3. How do we store your data?

We store your data as long as necessary to achieve the above-mentioned purposes, unless there is a legal obligation to retain it longer.

Your data is stored securely, and we take appropriate measures to protect it from unauthorized access or loss.

4. Sharing of data

We only share your data in the following cases:

• With financial institutions: such as banks and insurers, for arranging your mortgage or insurance.
• With external service providers: such as IT companies and administrative partners who assist us in providing our services.
• If we are legally required: for example, if we must share data with authorities under the law.

5. Your rights

You have several rights concerning your personal data:

• You can request to know what data we hold about you.
• You can request to correct or complete inaccurate data.
• You can request to delete your data, unless we are legally required to keep it.
• You can withdraw your consent for data processing (if we process your data based on consent).
• You can object to the processing of your data.

If you wish to exercise any of these rights, you can contact us using the contact details below.

6. Cookies and similar technologies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device. You can block the use of cookies through your browser settings, but this may affect the functionality of our website.

7. Security

We ensure the security of your personal data by taking appropriate technical and organizational measures. For example, we use encryption and other security measures to protect your data.

8. Changes to this privacy policy

We may update this privacy policy. We recommend regularly reviewing the latest version on our website so you are aware of how we process your data.

9. Contact

If you have any questions about this privacy policy or how we process your data, please contact us at:

Orion Financial Services
Address: Nieuwe Osdorpergracht 253, 1068HV
Amsterdam Phone: 085 087 0705
Email: info@orionfd.nl

You can also contact us via our online contact form.

We will handle your requests as quickly as possible.